"laser sharp focus and 100% match with corporate requirement"
Dane Martin, Singer Mega
Singer Mega contacted Tharindu to develop a customized program on customer service as well as to enhance the positive thinking of the team members. Based on proper mystery customer research, the requirements were identified and Tharindu came up with a brilliant program on multiple rounds that focused on fulfilling the gaps of service that were lacking in the teams.
"programs designed from scratch 100% for our business"
Arosh Ediriweera, Ceylon Tours
We approached Tharindu to conduct a program to enhance the spoken and written communication skills of our staff specific to the travel & tourism industry and he ensured the exact requirements were well captured and delivered an interactive and engaging one-day workshop that gave a direction to the staff on the level of performance expected.