Service Description

Your customers not too happy with the service since of late ? Spike in complaints, Drop of customers ? May be the passion to serve is diminished and the team is too focused on the sale than the relationship. Time to equip them with the customer service techniques & communication tips that will make your customers feel WOW and your team will realize the difference between Good & Great customer service. This is a hands on participation driven program and can be carried out in the customer location as well. This program can be done in both Sinhala / English or a mix of the languages.